Frequently Asked Questions

Orders & Payments

1. Why do I need to pay ₹50 to confirm my order?
To reduce fake Cash on Delivery (COD) orders and ensure faster processing, we collect a small ₹50 confirmation amount. This amount is adjusted in your final bill.

2. How does Partial COD payment work?
You pay ₹50 online to confirm your order. The remaining amount will be collected as Cash on Delivery at the time of delivery.

3. Can I pay the full amount online?
Yes, you can choose the Full Payment option at checkout and pay securely using available payment methods.

4. Is the ₹50 confirmation amount refundable?
The confirmation amount is generally adjusted against your final order value. Refund eligibility depends on order cancellation and processing stage.

Shipping & Delivery

5. What are the shipping charges?
We offer Free Shipping on orders above ₹999. For orders below ₹999, a standard shipping charge may apply.

6. How long does delivery take?
Orders are typically delivered within 3–7 business days depending on your location.

7. How will I know my order is shipped?
You will receive tracking details via email once your order is dispatched.

Returns & Cancellations

8. Can I cancel my order after placing it?
Yes, you can request cancellation before the order is shipped.

9. What if I receive a damaged or incorrect product?
Please contact us immediately with photos and order details so we can resolve the issue quickly.