Refunds & Cancellations

Returns

You may request a return within 7 days of delivery for eligible products. For change-of-mind or fit-related returns, the item should be unworn, unwashed and returned with original tags and packaging.

Damaged, incorrect or defective products

If you receive a damaged, incorrect or materially misdescribed product, contact us within 48 hours of delivery with your order number and supporting photos. Eligible cases receive a replacement or full refund.

Cancellations

You may request cancellation before dispatch by emailing info@dgflare.com with your order number. Once an order has been dispatched, it will be handled under the return process.

Refund timelines

For online payments, approved refunds are sent to the original payment method and generally reflect within 5–7 working days after processing, depending on the bank or payment provider.

For Cash on Delivery orders, approved refunds may be transferred by UPI or bank transfer after courier reconciliation and can take up to 21 days, with a maximum processing period of 30 days.

How to request help

Email info@dgflare.com with your order number, issue details and, where relevant, product photos.

Business addresses:
95, MG Road, Camp, Pune, India.
22-A, Asaf Ali Road, Delhi 110002, India.